Frequently Asked Questions
Everything you need to know about your order and our products
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, certain products like earrings cannot be returned if the seal is broken.
Are your products hypoallergenic?
Yes, we prioritize skin safety. Most of our jewelry is made from surgical-grade stainless steel, titanium, or sterling silver to prevent irritation.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.